Edwin Novel Jewelry Design

4.8 star rating Rating - based on 32 reviews & complaints
At EdwinNovelJewelryDesign.com, we are founded on one concept- to provide the finest jewelry & diamonds at unmatched prices while providing the ultimate shopping experience for our customers. All Made in USA.  
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Edwin Novel Jewelry Design Categories
Jewelry Sales, Repair & Appraisal
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Customer Reviews, Ratings & Complaints
Review Posted 10/17/2019
Beautiful Bridal Set
Beautiful bridal set!! The engagement went very smoothly and my fiance loves the ring!! Read More »
Review Posted 10/16/2019
great quality and great service
Really great quality and great service to go along with it. Prompt communication with seller. Very cooperative. If you're looking for diamond earrings, these were by far the best! Read More »
Review Posted 10/15/2019
Better than anticipated
I am very fortunate to have purchased my first pair of quality jewelry from Edwin Novel Jewelry Design. I decided to take a leap and purchase my halo pendant online, considering the fact that I know nothing about jewelry. The customer service repr... Read More »
Review Posted 10/10/2019
highly recommended
I purchased a beautiful hand-crafted necklace from this store and the process was wonderful. The merchant and I emailed back and forth and he directed me to the perfect gift. I'd highly recommend this place. Read More »
Review Posted 10/3/2019
Great customer service!
I am oblivious when it comes to jewelry, let alone diamonds. But I wanted to propose to my girlfriend of 3 years so I called their hotline to speak to a representative. The agent asked me a series of questions to guide me to the right ring for my... Read More »
Complaint Posted 8/21/2019
Not as Expected is an understatement
I ordered a pair of J color SI1 clarity bezel set diamond earrings and received a pair of brown (no joke!) diamonds that they were trying to pass off as J in color. One had a chip on the face and it was set crookedly in the earring too boot! I im... Read More »
Review Posted 6/19/2017
great place to do business
I would recommend this place to all my friends and family wonderful customer service they answered all my questions quick and resolved all the issues that i had without any hesitation i will be leaving a review about the product once it comes in.... Read More »
Review Posted 9/22/2016
Got In The Ring I Ordered & Now I Am Ready To Propose!
Jewelry by Novel does what they say and they will do it when they say they will do it. Edwin is a really hard working man and will do anything to keep his word. It is really good to say that I now have a jeweler. It is impressive how Edwin Novel m... Read More »
Review Posted 9/11/2016
4 years ago I paid $1623 for an engagement ring and i got $1623 credit when i wanted to upgrade.
I cannot believe that Jewelry by Novel gave me full credit on my old engagement ring when I wanted to upgrade. I called them to see if they will buy the ring back so I can buy my wife a bigger diamond and they told me they would give me full credi... Read More »
Review Posted 4/16/2015
Great Customer Service and products.
My Husband purchased diamond stud earrings for me for Christmas a few years ago and they are gorgeous. I love that the customer service department gets back to you the same day you contact them! I plan on purchasing for myself in the future. Read More »
Review Posted 4/3/2015
Great customer service and excellent jewelry
I ordered some diamond earrings and was extremely pleased with the quality of the diamonds. Their customer service is excellent and very quick to respond. I highly recommend shopping with this company. Read More »
Review Posted 12/24/2013
Great company with really nice jewlery!
i purchased diamond stud earrings for my wife. when these earrings arrived i said wow these babies are awesome! great company, great product and great customer service. i will buy from again when i need quaility jewlery and a great price. Read More »
Review Posted 7/22/2013
Great customer service
I had ordered a pair of earrings for my wife as a gift, of course a couple years later she lost one of the screw backs. I emailed Novel and they promptly sent me an email letting me know they would be sending me a new pair of screw backs free of c... Read More »
Review Posted 5/28/2013
Great Customer Service
I lost my screw back post to my earring! They went above and beyond for the replacement! Read More »
Review Posted 3/20/2013
Highly Recommend!
My husband purchased a pair of 1.5 carat earrings as a gift for me. I couldn't be happier with the quality. We were both afraid to order online and feared the price was too good to be true, not at all! Great customer service and quality. They even... Read More »
Review Posted 10/6/2012
Beautiful earrings from Novel
Wanted to let everyone know how very happy I am with my beautiful earrings I have recently received from Jewelry by Novel. I couldn't recommend them enough, I have told all my friends that they are the ones to go to for all their diamond needs W... Read More »
Review Posted 4/24/2012
Great experience, would recommend
I originally purchased a pair of 3 ct diamond stud earrings from Novelle in January of 2011. Jay was fantastic to work with and delivered exactly what we were looking for. In February of 2012 my wife accidentally lost one of the earrings and was... Read More »
Review Posted 4/17/2012
Bad Experience
I ordered a 1ct princess cut SI3 color D diamond ring from them. I expected inclusions, of course, and when it arrived it had them. I was willing to live with it but the girlfriend wanted a bigger stone. I sent the ring back two days after I recei... Read More »
Review Posted 2/27/2012
Jewelry by Novel: Exceeded Customer Expectations
This was the first time that I had bought a diamond earring for my would-be wife, and it was really difficult for me to find a surprise gift that would tickle her fancy. One thing that I noticed was their high patience level in giving me a crash c... Read More »
Review Posted 2/21/2012
Jay came thru in a pinch
I wanted a 2 ct solitaire engagement ring but was leery about buying online sight unseen. My experience ended up being great. I was sent a awesome ring at a good price. The stone looked like they said it would. I later decided to get a custom ring... Read More »
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Additional Business Information
Hours   Our hours are 10 a.m. to 6 p.m. Monday - Friday Phone   (888) 765-4326 Address   650 South Hill Street Suite 713A
Los Angeles, CA 90014
Website   http://www.edwinnoveljewelrydesign.com Email   edwin@edwinnoveljewelrydesign.com
Contact   Edwin Novel Other  
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