Birch Gold Group

5.0 star rating Rating - based on 113 reviews & complaints
Birch Gold Group is dedicated to helping Americans protect their savings with physical gold and silver. Find out why we've been named a "Major Gold and Silver Dealer" by Newsmax and rated A+ by the BBB. Visit  
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Birch Gold Group Categories
Gold, Silver, and Platinum Dealers
Investment Advisory Service

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Customer Reviews, Ratings & Complaints
Review Posted 2/11/2020
Several purchases
I have used Birch Gold Group at least 4 or 5 times now and have been very satisfied. For the most part I have worked with Sheldon. He is a pleasure to speak with, and so knowledgeable about the metals. What I appreciate the most is that he hasn't... Read More »
Review Posted 2/8/2020
Purchased a few items from these guys, found their service to be exemplary. I already knew a thing or two about precious metals but they taught me some things tht I didn't know! Order went smoothly, metals sent to me in almost no time. Read More »
Review Posted 2/2/2020
Referred by Hugh Hewitt
Been a long time coming for me to buy precious metals. Hugh Hewitt started to promote Birch Gold group so I gave them a call and found them to be excellent partners. They know what they're doing over there and it shows. They made the purchase very... Read More »
Review Posted 2/1/2020
Hi Terrence
I worked with Terrence on my purchase and he was so insightful on how the metals work, the benefits and drawbacks of each metal, how each one might be right for me. This is my first ever purchase so I really needed all of that info. Terrance stuck... Read More »
Review Posted 1/31/2020
Moved my IRA
Took my IRA from Schwab and moved it to gold. They took care of everything along the way, knew all the ins and outs. Great work. Read More »
Review Posted 1/30/2020
Great Service
I have been happy with the service provided by the people at Birch. Steve and Sam have been great to work with, both quite diligent and know there stuff. They took alot of time to explain to me how it all works and then helped me through it all. C... Read More »
Review Posted 1/29/2020
Do Your Research!
I spoke to 3 precious metals companies before I found Birch Gold Group. So happy that I took the time to do the research, because they were the best to work with, hands down. The results were just as good, as the conversion was recently completed... Read More »
Review Posted 1/23/2020
Multiple rollovers
We couldn't have been more satisfied with our rollover from Birch Gold. Each of us had accounts to move, and we worked iwth the same people at the company to make it happen. Susan was a real star, since she had to coordinate among a number of our... Read More »
Review Posted 1/20/2020
5 stars
Definitely need to give 5 STARS for my purchase experience with these guys. The entire team was excellent. That includes. James, Steve and Natalie. My IRA is finally set up and I have them to thank for making it easy for me. Read More »
Review Posted 1/18/2020
Night And Day
I bought from another company last year and found it to be a pretty bad experience. Working with Birch was night and day! They were fast, efficient and a good price. I can't way to do more work with them in the future. Read More »
Review Posted 1/2/2020
Happy with Birch
I was very happy with Birch Gold Group, they made eveyrthing pretty simple for me. I would definitely recommend to others and plan on doing jsut that. Read More »
Review Posted 1/1/2020
Top notch
What an amazing group of people. During a series of conversations, the people at Birch Gold explained how i could convert my 401k, then helped me do it. It took a fair amoutn of time because of all the dealings with the company that my 401k used t... Read More »
Review Posted 12/29/2019
Bought with inheritence
We had inherited some money and decided it would make sense to use it to buy precious metals. Sheldon explained what we could do, and gave us all of the options. He made it super easy. Now we have the coins and bars and are thrilled. Read More »
Review Posted 12/28/2019
Phillip was amazing to work with, I am so grateful that I was connected with him. He was able to explaint he current situation in perfect detail and help me decide what to do with my money. I didn't move it all into precious metals, but now I'm ve... Read More »
Review Posted 12/26/2019
High recommendation
So happy to have found Birch Gold Group to help move my TSP over into precious metals. I looked at a lot of companies but these guys came on top for all the right reasons. Plus the customer service is exceptional. I highly commedn everyone there a... Read More »
Review Posted 12/26/2019
A blessing!!
Birch Gold is a fantastic company to work with for an IRA rollover. After speaking to Terrence, I worked mostly with Natalie in the IRA Department. She helped so much with all of the prep for the new account and the rollover of my funds. I honestl... Read More »
Review Posted 12/22/2019
My sister in law recommended Birch to me. I gave them a call, and they made it SO EASY to buy from them. Just a week or so later, the coins were at my home. Read More »
Review Posted 12/18/2019
Invaluable partners
My money had been with Fidelity for several years. It had been going up, but I decided it was time to hedge my bets. The Birch Gold Group proved to be invaluable partners. Thanks to Chris and Susan especially. Read More »
Review Posted 12/12/2019
Thanks Birch GOld
I called Birch Gold about two months ago to see if this might make sense to me. They took their time to walk me through the whole process, there ended up being a number of steps for my 401(k) but it went pretty smoothly and now everything is done. Read More »
Review Posted 12/11/2019
So thrilled
Couldn't be more happy with my experience with Birch Gold. They treated me so well from the very beginning, even though I knew very little. Highly highly recommend. Read More »
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Additional Business Information
Hours   Monday - Friday 6:00am - 5:30pm PST Phone   (800) 355-2116 Address   3500 West Olive Avenue, Suite 730
Burbank, CA 91505
Website Email
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