MOOSA A.'s review of Californiaperfumes.com

Californiaperfumes.com

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Complaint Posted 8/13/2011
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Review 8/13/2011
PEOPLE BEWARE, THESE PEOPLE ARE IN EBAY AS CALIFORNIA PERFUMES AND I PURCHASED FROM THEM AND WHEN PACKAGE DIDNT ARRIVE IN 44 SDAYS I ASKED THEM TO REFUND BUT THEY SAID TO WAIT FOR 2 MORE WEEKS TO LOOK FOR THE PACKAGE WITHOUT OPENNING EBAY CASE AND AFTER THE 60 DAY PERIOD TO LEAVE FEEDBACK, THEY STOPPED COMMUNICATING ME AND THEY DIDNT EVEN REFUND OR RE-SHIPPED THE PACKAGE. BELOW IS THE LAST EMAIL THEY SENT ME, AND THEY HAVE EVEN BLOCKED ME FROM PURCHASING FROM THEM.

Dear Ali,

Thank you for your patience as we await the delivery of your package. We sincerely apologize for the delay of your package, but I can assure you that your order had been shipped as soon as payment was made.

Delays may be caused by several reasons, including a hold in customs. Please note that shipping via regular mail does not provide tracking once the package has left the U.S. We apologize for any inconvenience this delay may have caused you. Please note that other International customers have said their packages arrive anywhere from 4-8 weeks due to holds in customs.Your patience is greatly appreciated. Should you not receive your package within 2 more weeks, we will gladly refund or reship your package.

I hope I have addressed your concerns. If you have any further questions, please do not hesitate to ask.

Sincerely,
Julienne

Best Regards,
Management Team
Thank you,
California Perfumes
Support Line: 877-321-5899
Please visit our eBay store to get better deals & information on our fragrances.
http://stores.ebay.com/Perfume-Town
 
 
 
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Additional Business Information
Hours   Phone   (877) 321-5899 Address   550 South Hill Street Suite 542
Los Angeles, CA 90013
Website   http://www.californiaperfumes.com Email   info@californiaperfumes.com
Contact   Other  
 
 
 
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