Customer Reviews & Ratings
Review Posted 4/17/2012
. 1
. 0
Bad Experience
I ordered a 1ct princess cut SI3 color D diamond ring from them. I expected inclusions, of course, and when it arrived it had them. I was willing to live with it but the girlfriend wanted a bigger stone. I sent the ring back two days after I received it and the received it two days after that. They then shipped me a 1.5 ct SI3 Color E-F diamond. When I received it I was extremely disappointed as the diamond was not as I expected. It appeared that it had been chipped and glued back together. Also, the size didn’t appear to be 1.5 ct, probably closer to 1 ct. I immediately sent it back for a refund the day after I received it. I was told that I would be refunded and that there were no problems. They received the ring 3 days later and issued a full refund. It's unfortunate that the diamonds I received were not what I expected but I was buying the lower end of the grading scale to save money. Perhaps a higher clarity diamond from them would have been better but my budget didn't allow me to purchase one.
 
 
 
Was this review helpful? (8)
Send Message to Reviewer
Report abuse
How To edit your review
 
Additional Business Information
Hours   Our hours are 10 a.m. to 6 p.m. Monday - Friday Phone   (888) 765-4326 Address   650 South Hill Street Suite 713
Los Angeles, CA 90014
Website   edwinnoveljewelrydesign.com Email   customercare@edwinnoveljewelrydesign.com
Contact   Lisa Lee Other  
 
 
 
© Copyright 2017 TrustLink All Rights Reserved.