Aaren B.'s review of Gaia Online

Gaia Online

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Customer Reviews & Ratings
Complaint Posted 7/22/2009
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Review 7/22/2009
While beginning my adventure on this website it was quite fun. My friends and I spent our money buying accessories for our "avatars." Then one day we were unfairly banned. When I contacted a moderator I was told that when a complaint is filed the persons account is banned until they do an investigation, which will take at least a year to get to because of backup. How about guilty until proven innocent? I still haven't heard anything and it has been about 2 years. Parents. Do NOT give your children money, or your credit card to get scammed with this website. I think the company would be great if they had better customer service and actually investigated their claims.
 
 
 
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Additional Business Information
Hours   Phone   (408) 573-8800 Address   PO Box 612680
San Jose, CA 95161
Website   http://www.gaiaonline.com Email   jcook@gaiaonline.com
Contact   J Cook Other  
 
 
 
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