Ralph M.'s review of Mountain Harbour Spas

Mountain Harbour Spas

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Complaint Posted 8/21/2012
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DO NOT BUY from DONALD BERRY / Mountain Harbour Spas
Dont get fooled by the colorful typing on Donalds EBay sales page/descriptions. First, he will try very hard to get you to purchase the spa outside of ebay (so you cannot leave a feedback). Also, once you get the spa and the warranty card you will notice that there is NO address or Number on the card. The spa came to me missing many parts and with wrong parts attached. The tub I ordered isnt the one I got. Oh, yea get this, when the tub arrived I had to meet the shipping companies 18 wheeler at a truck stop to pick up my own tub. I live on a very wide street and they could have easily drove to my driveway. Instead I had to drive 30 minutes away to a truck stop with my trailer to get it. Please keep in mind that Donald will be very convincing to get you to purchase the Spa outside of ebay because then he can ship it without ebay tracking requirements. One year ago I purchased this spa and now it leaks. He wanted numerous photos and videos of the leak, so I complied. I will be surprised if I hear back from him. A year ago it took 3 months to resolve the missing parts issues. Do NOT trust a guy who will NOT even tell you what company Makes these spas. I am in the process of filing a complaint with California Department of Consumer Affairs. DO NOT let this happen to you. Google the name DONALD BERRY and you will see that guy runs a dishonest and poor business. He goes by ARTHOG on ebay. buyer beware.
 
 
 
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Additional Business Information
Hours   Phone   (909) 337-0497 Address   28204 North Shore Road
Lake Arrowhead, CA 92352
Website   Email  
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