Complaint
Posted 8/17/2021
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1 Review
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0 Question
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0 Answer
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Trustlinker since 08/17/21
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SAN ANTONIO, TX
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Stay Clear of this Company!
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Unless you want to HATE an inanimate object stay clear of this merchant service company. They NEVER deposit consistently, they settle when they feel like it snd they have no human customer service to speak to. They are unpredictable and unprofessi... Read More »
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Complaint
Posted 11/15/2018
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1 Review
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0 Question
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0 Profile View
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0 Answer
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Trustlinker since 11/15/18
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DAYTONA BEACH, FL
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DO NOT USE!!
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We opened our account with WePay and everything seemed fine the first few days. We received notification that we would be receiving our first settlement then later that day we started receiving emails that each individual order was being refunded.... Read More »
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Complaint
Posted 5/2/2018
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1 Review
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0 Question
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0 Profile View
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0 Answer
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Trustlinker since 05/02/18
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WEST END, NC
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Screwed from VERY beginning!
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I'm sorry and hate to bring BAD news to anyone. I set up an account but was never offered the opportunity to CREATE a Password. Without one, I not only couldn't access my account, but could not be given distribution of funds. I explained this to a... Read More »
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Complaint
Posted 7/27/2016
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1 Review
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0 Question
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0 Profile View
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0 Answer
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Trustlinker since 07/27/16
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Santo Domingo, 5
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customer service.
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Quick response BUT they do not read what you write. They answer with information that is not pertinent. I was NEVER able to settle anything with people that do not listen to the problem. I finally had to leave with no satisfaction. Use Pay Pal. Yo... Read More »
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Complaint
Posted 11/12/2015
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1 Review
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0 Question
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0 Profile View
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0 Answer
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Trustlinker since 11/12/15
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SHERMAN OAKS, CA
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Complaint
Posted 7/12/2015
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1 Review
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0 Question
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0 Profile View
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0 Answer
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Trustlinker since 07/12/15
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POTWIN, KS
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their mistake and I PAY!!!!
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I had 10 dollars in a go fund me account. I realized it was not a good idea I had and requested the money in that account be sent to me...which is was. I received three separate checks for $8.91. I just figured I had more donations than what I tho... Read More »
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Complaint
Posted 3/5/2015
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1 Review
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0 Question
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0 Profile View
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0 Answer
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Trustlinker since 03/05/15
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RICHARDSON, TX
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ABOUT AS BAD AS IT GETS
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Non-existent customer service. When you do get it, the reps are either incompetent or liars. Or both.
They will keep your money even longer than they say they will and give you no real explanation. They keep my money for 28 days (they say, it has... Read More »
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Complaint
Posted 1/16/2014
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1 Review
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0 Question
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0 Profile View
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0 Answer
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Trustlinker since 01/16/14
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Complaint
Posted 12/23/2013
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1 Review
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0 Question
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1 Profile View
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0 Answer
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Trustlinker since 12/23/13
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WARNING DO NOT USE THEM!
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Do not use this dreadful company. Run don't walk! After reading the reviews I had a horrible feeling so checked on a "pending" payment. It was for a rental unit and the guest was already there as I expected the payment to go through Frid... Read More »
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Complaint
Posted 11/21/2013
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1 Review
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0 Question
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0 Profile View
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0 Answer
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Trustlinker since 11/21/13
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Review
Posted 9/5/2013
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1 Review
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0 Question
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1 Profile View
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0 Answer
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Trustlinker since 09/05/13
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Tucson, AZ, AZ
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Review
Posted 9/5/2013
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1 Review
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0 Question
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0 Profile View
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0 Answer
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Trustlinker since 09/05/13
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Phoenix, AZ
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Great service!
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I've used WePay for a little over a year now. I design and build websites for small businesses and individuals starting their personal brands. I use their invoicing feature and I build payments into my clients' websites. Couldn't be happier with m... Read More »
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Review
Posted 9/4/2013
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1 Review
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0 Question
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1 Profile View
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0 Answer
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Trustlinker since 09/04/13
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Denver, CO
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Satisfied business owner!
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I've been humming along pretty smoothly so far, and I'm so pleased with wepay's customer service. They are so responsive and I get all of my questions answered. I called in once because a payment was taking slightly longer than usual, but they exp... Read More »
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Complaint
Posted 6/27/2013
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1 Review
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0 Question
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1 Profile View
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0 Answer
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Trustlinker since 06/27/13
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Scam, fradulant business practices.
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I was with wepay for 4 days. Transactions moved appropriately and we processed approximately $1,000 in transactions with them. After the first days we noticed the "reserve" Which means that once you reach a $500 limit they will hold ever... Read More »
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Complaint
Posted 5/8/2013
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1 Review
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0 Question
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13 Profile Views
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0 Answer
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Trustlinker since 05/08/13
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Complaint
Posted 4/10/2013
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1 Review
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0 Question
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22 Profile Views
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0 Answer
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Trustlinker since 04/10/13
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Sadly not what they seem
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Well, this was our first experience at trying to accept credit cards. I say "trying" because we didn't get the opportunity through Wepay. The representatives seemed friendly enough, but our first customer using this service had his trans... Read More »
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Complaint
Posted 2/7/2013
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1 Review
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0 Question
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42 Profile Views
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0 Answer
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Trustlinker since 02/07/13
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Terrible Experience; Hundreds of Dollars Lost
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After looking through similar companies online, I signed up with Wepay to make cc processing available for my customers.
Their website tells you that you can take payments within minutes of signing up.
After giving my account a day, I started tak... Read More »
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Complaint
Posted 12/19/2012
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1 Review
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0 Question
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54 Profile Views
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0 Answer
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Trustlinker since 12/19/12
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MO
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WePay Is Going To Screw Us Over Too!
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Just a WePay account for processing credit cards. Right off the bat they cancelled 2 payments for the excuse that my account wasnt verified, no big deal. We verified the account and spoke directly via the Chat with their support, they stated that... Read More »
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Don't use WePay.com - Payments held in "pending" limbo
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Like many of the reviewers on this site, my payments were held perpetually without explanation. It's embarrassing for me as a professional company to be contacting customers about this, and at this point, I have already rendered my service and I d... Read More »
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Business's response - by Sophieon 10/29/2012
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Thank you for this feedback and we're working on improving our processes so this doesn't occur in the future. Payments are reviewed as they come in with any information provided, and we're putting in place more procedures to prevent situations lik... Read More »
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Review
Posted 9/11/2012
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1 Review
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0 Question
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211 Profile Views
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0 Answer
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Trustlinker since 09/11/12
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WePay made my life easier!
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I am a sucker for online shopping, so that led me to online selling! 75% of my income now comes from selling items I own online... WePay made my online collections so much easier and thanks to WePay I now sleep easier at night knowing that I will... Read More »
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