Thomas D's review of Arcadia Landscape Design, Inc.

Arcadia Landscape Design, Inc.

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Customer Reviews & Ratings
Complaint Posted 5/13/2010
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Review 5/13/2010
I give Arcadia Landscape Design, Inc. a very poor rating as it deserves. Scott Goodman is the owner and I dealt with him directly. He will smooth talk and make a lot of commitments which he will not be able to deliver. Once he starts the project, he will be hard to find. He will try to start multiple phases of the project at the same time so that he can collect your money upfront. Once he gets his money, he will disappear and not return your call when you have questions. The project will get delayed and these phases will go unfinished. The term for my project was four weeks and it has been 5 plus months and the project is still not complete. His project lacks supervision because he seldom shows up to the job site. It also lacks project management. For instance, he ordered plants way too advance and could not plant them until about two months later. During that time, the plants ended up taking all of our drive way. When he does install them, he failed to prep the soil causing them to wilt. His work is also very messy leaving trash all over our yard. His workers do not use the company truck so the trash would accumulate on our drive way during the entirety of the project. His work also lacks quality. The concrete color does not match. The ribbon on the driveway was suppose to be straight but by doing short cut causing it to wave. The corbel cuts for the patio cover were not precut at the mill but hand cut by his workers. They looked awful. The cut out for the BBQ appliances were not to spec. He also failed to pay his subcontractor resulting in a mechanic lien on our property. You do not want to deal this. I will not recommend him to anyone. If this is how he operates, he will not be in business much longer. He will frustrate you and it is something you don't want to deal with. Trust me!!
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Additional Business Information
Hours   Phone   Address   410 Cloverleaf Way
Monrovia, CA 91016-1544
Website Email
Contact   Scott Goodman Other  
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