Hannah V.'s review of Kia Motors Finance

Kia Motors Finance

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Customer Reviews & Ratings
Complaint Posted 2/18/2017
. 1
. 0
Worst Customer Service
Inconsistent information given every single time I call customer service. Car is paid off and I want my title but they are making it impossible. I've called 10 times now and every representative says something different about the route I need to take to get it. It's been a month now and still no title. I've followed all the different instructions given and nothing. And when you speak to them on the phone they are the most indifferent people in the world and the managers care even less. Once I get the title, I've decided to sell my Kia and go elsewhere. Not worth the treatment. As the title of the my review says, worst customer service ever.
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Additional Business Information
Hours   Phone   (866) 331-5632 Address   3161 Michelson Drive, Suite 1900
Irvine, CA 92612
Website   Email   rkirkreit@hcamerica.com
Contact   Richard Kirkreit Other  
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