Disapointed's review of Lone Star Security & Video, Inc.

Lone Star Security & Video, Inc.

Customer Reviews & Ratings
Complaint Posted 3/29/2012
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Lone Star Security & Video, Inc. Buyer Beware
They have an F rating with the BBB, and complaints on Yelp, RipOffReport and ComplaintsBoard so I am not alone. The BBB suggested I post HERE. Lone Star accidentally broke something and left a mess during the installation. They agreed to pay for the damage, but ignored every attempt of mine to be reimbursed. On the rare occasions when the alarm went off they called right away. Customer service ranges from indifference to hostile.. The alarm monitoring was perfect, the customer service at the exact opposite end of the spectrum. Maybe you will have a better experience with Lone Star.
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Additional Business Information
Hours   Phone   (818) 341-0811 Address   321 North Maclay Avenue #D
San Fernando, CA 91340
Website   http://www.lonestarsecurityandvideo.com Email   bruce@lonestarresponse.com
Contact   Bruce Boyer Other  
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