Matthew W.'s review of Lone Star Security & Video, Inc.

Lone Star Security & Video, Inc.

Customer Reviews & Ratings
Complaint Posted 8/13/2013
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Horrible company, do not use
After over a year with them with a system that never worked I asked to have it removed as I was replacing it with a system from ADT. I wanted to use a smaller company for personal service and more of a local feel but all I got was a system that doesn't
work and incredibly rude customer service, and false alarm fees to top. Upon removal the technician left a large hole in my wall and charged me $35 to do it. I asked them to remove this charge in consideration and after almost two years they were only inclined
to send me to collections. I talked with Ruth Boyer at their company and was treated rudely with zero customer service or consideration. Do your research, this is a HORRIBLE company, do not use them.
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Additional Business Information
Hours   Phone   (818) 341-0811 Address   321 North Maclay Avenue #D
San Fernando, CA 91340
Website Email
Contact   Bruce Boyer Other  
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