Jeffrey F.'s review of Relief Strategies Group

Relief Strategies Group

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Complaint Posted 7/5/2010
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Review 7/5/2010
Don't waste your money on these People. Nigel Alston - the Owner/President and his sales team (John Kassar) will regale you with tales of how they have renegotiated mortgages that no one thought possible through their proprietary techniques, forensic audits of your mortgage documents, harassing and constant calls to your mortgage company and more secret methods that are only known to them. They guarantee results. HORSE-PUCKY!!

All these crooks do is to file a mortgage modification request with your mortgage company - something you can do by yourself (and I did this twice before hiring them and they assured me that it didn't matter as they had other Proprietary Techniques). After paying them $2050 they filed a mortgage modification request - even though I told them I had just done this myself one month prior. When the mortgage company turned me down again for the same reason - they did NOTHING. Four months later, after numerous emails from me and numerous complaining phone calls, most of which they did not return, they filed another mortgage modification request, essentially the same one they filed before - and I was turned down again. Nigel and John kept telling me (when they returned my phone call or responded to my emails which was rare and infrequent) that they had other methods that they were going to employ - however after 9 months this is all they did - file two mortgage modification requests by basically filing the same one I filed before I hired them - thus they did NOTHING.

They don't return phone calls, don't answer emails and basically lie about their methods and techniques. Furthermore, don't ever trust a company that uses gmail or hotmail as their primary email addresses - if they won't spend the few dollars it takes to get an email domain, then they are obviously not a real business. I am now trying to get my money back - wish me luck.
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Additional Business Information
Hours   Phone   (754) 246-7103 Address   10097 Cleary Blvd #155
Plantation, FL 33324
Website Email
Contact   Nigel Alston Other  
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