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Review 5/29/2008
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I ordered a specific brand name battery for my home alarm. Instead of sending what I ordered, the company to it upon themselves to send a substitue without contacting me first. When I called to say I'd received the wrong battery and would like a full refund, they said thay would still charge me the re-stocking fee for the battery I sent back. The reason they gave is that although they sent a different brand of battery, the battery they sent was comparable and I could have still used it. I will never shop with them again and I will continue to warn others about the poor customer service practices this company displays.
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