hael t.'s review of GoldCEO

GoldCEO

         
Customer Reviews & Ratings
Complaint Posted 3/15/2015
. 1
. 0
buyer beware
horrible site...if price changes within 30 minutes of your order they hold your money hostage for a week.... buyer beware... here are transcripts of there horrid customer service We recommend you to register on our website! Features for registered members are as below: 1,Present 5 Bonus Points ( equals 5 USD). Enjoy Membership Discount. 2,View purchase history. 3,Check purchase details. 4,Track order status. 5,Initiate a refund request. Kindly reminding: Regarding refunds, complaints, suggestions, or cooperation, please send an email to thxcharlie@hotmail.com, Guaranteed response time is 10 minutes, up to 36 hours. At any time before delivery, customers have the right to obtain a refund. Daisy 03-15 21:25:38 Hello!This is Daisy,what can i do for u ? You 03-15 21:25:54 I am very upset You 03-15 21:26:01 i made a purchase pulling up order Daisy 03-15 21:26:36 Did you place order on our website? If so, please tell me the follow information first, this could speed up the process. Order Number: Character Name: Payment Email: You 03-15 21:26:37 Order NO. G15031607093110843A - See more at: http://www.goldceo.com/mypurchaseorders.html#sthash.Ap2RAa3m.dpuf You 03-15 21:26:40 yes i did You 03-15 21:26:48 and for some reason it said unpaid You 03-15 21:26:52 so i opened up texct chat Daisy 03-15 21:26:54 Please wait a moment while i'm checking this for you! You 03-15 21:27:00 and they said oh we are sorry our system made a mistake You 03-15 21:27:07 we will refund purchase You 03-15 21:27:12 and u simply make order again You 03-15 21:27:22 unfortunately now i have to wait 7 days for refund You 03-15 21:27:43 everything on my end was ok, the transaction came off of card and paypal said everything was fine Daisy 03-15 21:27:43 what this order have refund You 03-15 21:27:58 but now my money is held hostage for 7 days so i ask You 03-15 21:28:08 what problem on your end occured You 03-15 21:28:14 to require this refund You 03-15 21:28:57 this was second order i have made You 03-15 21:29:02 the first was no problem You 03-15 21:29:16 this one "there is an error in our system and i have to order u a refund" Daisy 03-15 21:29:17 because u take the order have some difference price in our website You 03-15 21:29:18 so why You 03-15 21:29:58 this is the price You 03-15 21:30:02 after my 5.0 bonus points You 03-15 21:30:12 and i made transaction immediately You 03-15 21:30:28 why couldn't u bill me the difference and not held my money hostage for 7 days You 03-15 21:30:56 if price was updated in the 2 minutes it took me to log into payal and pay that's on you You 03-15 21:31:34 where can i add my review Daisy 03-15 21:32:03 but my manager tell me the price have some mistake when u take the order You 03-15 21:32:13 i clicked link You 03-15 21:32:14 and paid You 03-15 21:32:20 i think he is looking at an old order You 03-15 21:32:46 when was price changed? You 03-15 21:32:56 when was order made and compare to when it was paid You 03-15 21:33:48 i have all my info on my end You 03-15 21:34:00 i have contacted paypal and my bank Daisy 03-15 21:34:18 when u completed the price have changed You 03-15 21:34:31 so how is this my fault You 03-15 21:35:07 and why did u give the impression i could just make another order Daisy 03-15 21:35:08 sorry You 03-15 21:35:12 why is my money held hostage You 03-15 21:35:18 why couldn't u biull me the difference You 03-15 21:35:21 where can i add my review You 03-15 21:36:12 i really thought i was going to like this site but i see how you keep your customers interests in mind You 03-15 21:36:29 maybe you should rethink your operating procedures upon price changes Daisy 03-15 21:37:08 yes i know Daisy 03-15 21:37:21 this is our website fault Daisy 03-15 21:38:28 im so sorry but my hands tired You 03-15 21:38:59 i would like transcrpits of this conversation
 
 
 
Was this review helpful? (1)
Send Message to Reviewer
Report abuse
How To edit your review
 
Additional Business Information
Hours   Phone   (206) 965-8135 Address   4032 El Camino Real #3101
Palo Alto, CA 94306
Website   http://www.goldceo.com Email  
Contact   Other  
 
 
 
© Copyright 2017 TrustLink All Rights Reserved.