Jennifer R.'s review of HockeyDogs.com

HockeyDogs.com

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Customer Reviews & Ratings
Complaint Posted 4/22/2011
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Review 4/22/2011
I ordered a pair of Inline hockey skates for my son. This was one of the few websites that carried his size. After fifteen days, I finally received an email from the company telling me that the order was being processed. Six hours later, I received another email telling me that the order was cancelled, but have yet to mention anything about the return of my money ($121.98) When I checked on the hockeydogs.com website, they have a note stating they are under new ownership and orders could still be received until May 1. I called their contact number, and it has been disconnected. Today is April 22, so I'm not sure why the order was cancelled, nor am I sure why I can't get ahold of anyone from their company. I would not recommend doing business with this company until at least the new ownership is given a few positive reviews. In my experience, 15 days is too long to wait for an online order to start being processed.
 
 
 
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Additional Business Information
Hours   Phone   (562) 296-5935 Address   3020 Old Ranch Parkway, #300
Seal Beach, CA 90740
Website   http://www.hockeydogs.com Email   info@hockeydogs.com
Contact   Other  
 
 
 
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