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Excellent refinancing experience
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I had an excellent experience of refinancing my home mortgage with Home Loan Enterprise. The first thing that attracted me to Home Loan Enterprise, was the ability to get an immediate Good Faith Estimate (GFE) of closing costs on their website (without
having to complete lengthy application forms or talk with sales agents that were required on all other sites I visited). Once I saw the GFE, I was quite skeptical, because the closing costs were considerably lower than any other quote I previously received
for comparable mortgages. I was also initially skeptical of the superlative reviews of this company that I found online. Nevertheless, I decided to give HLE a try. After having completed my refinancing, I can confidently say that these reviews were well-deserved!
Aaron Garcia was the mortgage advisor who was assigned to my case and handled it from the beginning to the end. Aaron was extremely knowledgeable, responsive, courteous and patient throughout the entire process. I was very impressed with his thoroughness in
explaining every step of the refinancing process, as well as transparency in explaining every expense included in closing costs. During the refinancing process, we encountered a couple of challenges with the home appraiser and the title company (due to no
fault of HLE). Aaron handled these issues with exceptional professionalism, diligence, and commitment to honor the quotes and estimates that HLE had provided. I highly respect Aaron and Home Loan Enterprises for their professionalism and integrity. Overall,
I highly recommend HLE and will use their services in the future!
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