Mark M.'s review of PC Planet Systems, LLC

PC Planet Systems, LLC

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Customer Reviews & Ratings
Complaint Posted 1/12/2009
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Review 1/12/2009
Stay away far away from this business. Their customer support is non existent and the only way I was able to get a response from them was when I opened a support ticket and told them I wanted to cancel my order in which I received a response to in about 30 minutes. That was over 10 days ago and was promissed my part was going to be shipped out in 2-3 days and I still havent got my part and I cant get them to respond back to me. They immediatly charged my card which is a bunch of crap. They should not charge your card before the part(s) are shipped. It looks like I am going to have to take legal action to get them to credit my card back since they wont respond to my request to cancel my order especially since it has been a month now and I still dont have my part. I would give this company a -5 stars if possible but I have to give it at least a 1 star rating.
 
 
 
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Additional Business Information
Hours   Monday Through Friday 09:00 AM PST 05:00 PM PST Live Online Support 24/7 Phone   (877) 278-9108 Address   2973 Harbor Blvd. Suite 379
Costa Mesa, CA 92626
Website   http://www.pcplanetsystems.com Email   info@pcplanetsystems.com
Contact   Sandy Perez Other  
 
 
 
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