Jon V.'s review of Tool Price

Tool Price

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Complaint Posted 5/2/2011
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Review 5/2/2011
Toolprice is knowingly selling 90 Watt LED lights and advertising them as 180 Watt LED lights and charging twice of what they are worth. I purchased one of these lights and hooked it up to a watt meter that clearly showed it was a 90 Watt light, I notified Toolprice of the mis-marked lights and they said I could return mine if I wasn't satisfied. I did return it well over a month ago and still haven't received the refund. When asked why they were selling 90 Watt bulbs as 180 Watt bulbs, they denied it saying they were 180 Watts, and when I offered to show them the pictures of the their light being tested on the watt meter they refused. I also informed them that they could purchase a watt meter at radio shack and see for them selves that the light are mis-marked and that they are ripping off lots of people. That was over two months ago and they are still selling them so I guess they don't mind intentionally ripping off their customers. I believe they call that fraud?
 
 
 
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Additional Business Information
Hours   Phone   (877) 866-5774 Address   P.O. Box 3835
Ontario, CA 91761
Website   http://www.toolprice.com Email   sales@toolprice.com
Contact   Customer Service Other  
 
 
 
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