Dawn D.'s review of WalkFit

WalkFit

Preferred Members
Natural Area Rugs
5.0 star rating 2382 miles
Brake Performance
3.1 star rating 2388 miles
Elizabeth Shutters
4.8 star rating 2325 miles
5.0 star rating 2358 miles
         
Customer Reviews & Ratings
Complaint Posted 9/30/2011
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Review 9/30/2011
I purchased WalkFit Platinum insoles from an informerical and thought the price was a pretty good deal. Boy, was I ever wrong. When I placed my order online through their website, first, I didn't get a page showing me my total for the purchase,then a screen pops up with offers for other companies. I tried to scroll through it to make sure I wasn't ordering something I did not consent to. I received my insoles about 2 weeks later. Then, I happen to go online to look at my bank account and found 3 fraudulant charges to my bank account for things I never ordered. I went to my bank and luckly for me I got my money back, but I had to cancel my debit card and order a new one. I was so ticked off, I came home, boxed up the insoles and sent them back, still under the 30 day satisfaction guarentee. Well, a month later I am still waiting for my refund. You would think that since they can't credit my account because I cancelled the card, they would just send a check...........NO!!! I filed a complaint with the Better Business Bureau and got a copy of the response from WalkFit. They are saying that I must have viruses on my computer and that the only offers on their website are theirs...Bull Crap!!!. They were the only place online I placed an order so it had to come from their end. I order all the time online and NEVER had a problem until WALKFIT!. If you want good insoles, go to a foot doctor and have custom insoles made. Yes, you will pay more, but at least you know who you are dealing with. I wouldn't trust this company for anything. Their infomericals should be taken off the air and this company shut down.
 
 
 
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Additional Business Information
Hours   Phone   (800) 819-6294 Address   P.O. Box 9169
Van Nuys, CA 91409
Website   http://www.walkfit.com Email   marya@walkfit.com
Contact   Mary Armstrong Other  
 
 
 
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