Terry J.'s review of Worldwide Travel LLC

Worldwide Travel LLC

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Complaint Posted 1/19/2011
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Review 1/19/2011
Del Rey Travel Agency is a smoke and mirrors operation. For those of you who have praised this awful agency, you must not have done much research for your vacation, as you would have found that you could have gotten the same deal with the use of Del Rey.

When I tried to make a room reservation at a well known hotel, they quoted the price. They never told me that the price was the same price as the hotel's website. I found that out myself by going to the website. I called Del Rey and asked why did they quoted me a price and did not disclose that it wasn't discounted one penny. They said that's the way they do their quoting. After much discussion, when it was clearly evident that they were not going to help, the called me back and offered me a $20 per night reduction in price. So, I paid all that money to join this joke of a travel agency to get a $20 reduction per night on my room. Then they wanted to put me in a condo for half the price that it would cost me to stay at the hotel. Problem, they can tell you where, but unless you've personally been to that area, the condo they put you in could be in poor condition, or in a neighborhood that you wouldn't stay in if it was for free. I talked to three different people and all they did was parry my questions with BS, and never tried to help me out. I ended up going to another hotel for much less money than Del Rey tried to get me to pay. Buyer beware, this agency is simply a joke, who will take your money, and you'll get little for it. IF you do get a deal, then it's happenstance. I terribly regret buying into this junk outfit, and their lies. Oh, by the way, they'll also talk to you like you're they're best friend, joke with you, and make you feel like you're number one. Problem is, you're not number one and never will be once they have your money.
 
 
 
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Additional Business Information
Hours   Monday to Friday - 9:00AM to 10:00PM Saturday- 9:00AM to 3:00PM Phone   (661) 255-5300 Address   25124 Springfield Court Suite 170
Valencia, CA 91355
Website   http://www.worldwide-travelservices.com Email  
Contact   Assita Kienou Other  
 
 
 
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