D Link Systems Incorporated

1.4 star rating Rating - based on 8 reviews & complaints
 
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Customer Reviews, Ratings & Complaints
Complaint Posted 2/2/2011
Review 2/2/2011
I received a DGL-4500 Xtreme N Gaming Router for Christmas of 2010. It stopped working on February 1. Contact customer support for a return authorization number and 3 hours later I finally get someone to say they are sending me another router. Cus... Read More »
 
 
 
Review Posted 9/29/2010
Review 9/29/2010
I have a D-Link router and wireless print server in my home. When I received the product, it was missing the CD, however, when I called and spoke to customer service, they told me exactly where to go on their website to obtain the download, so tha... Read More »
 
 
 
Complaint Posted 3/9/2010
Review 3/9/2010
There staff does not care you call they will hang up on you if they cant solve your problem. You tell them the issue present them a solution to it and they still dont listen when you just had shown them how it can be done. On there forums they wer... Read More »
 
 
 
Complaint Posted 3/9/2010
Review 3/9/2010
I installed the company's router and as a result I got the D-link toolbar powered by AOL in my browser. My default search was set to the AOL search and my browser constantly displays the AOL toolbar that takes almost a third of the window. If I cl... Read More »
 
 
 
Complaint Posted 10/19/2009
Review 10/19/2009
This is the WORST company I have ever had to deal with. Customer service is horrible, and don't think you will get a full refund!!

I purchased a product on the 30 of Sept. Exactly 7 minutes later, I canceled the order and received the email con... Read More »
 
 
 
Complaint Posted 10/19/2009
Review 10/19/2009
This is the WORST company I have ever had to deal with. Customer service is horrible, and don't think you will get a full refund!!

I purchased a product on the 30 of Sept. Exactly 7 minutes later, I canceled the order and received the email con... Read More »
 
 
 
Complaint Posted 10/14/2009
Review 10/14/2009
Bought a D-link switch on 9/29/2009 from dell, 10/1/2009 it arrived, 10/2/2009 it stopped working. D-Link advertises 24/7 support on this product on the box and in the enclosed flyer. I work long nights graveyard so I also live those hours on my w... Read More »
 
 
 
Complaint Posted 12/15/2008
Review 12/15/2008
D Link technical support is so bad – I can’t even find words to describe it.
First, if you have to contact them – take a vacation. You’ll spend hours on hold. Not at once – the will disconnect you unanswered call in 15 or 20 minutes, so you need... Read More »
 
 
 
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Additional Business Information
Hours   Phone   (800) 326-1688 Address   17595 Mt. Herrmann Street
Fountain Valley, CA 92708
Website   http://www.dlink.com Email   van.ngo@dlink.com
Contact   Van Ngo Other  
 
 
 
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