Complaint
Posted 9/6/2023
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1 Review
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0 Question
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0 Profile View
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0 Answer
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Trustlinker since 09/06/23
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TUCSON, AZ
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Beware of Deceitful, Unethical Practices
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The following complaint has been submitted to Spokeo, the BBB, and other agencies:
Transaction date: 08/08/2023
Spokeo Case: #4422590
This company's practices are nothing short of deceitful. They have 1.1/5 Stars on BBB (average of 143 Customer R... Read More »
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THIEFS!
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I paid $35 to look up one person I was looking for. Worthless information. Got an address out of it only, which was also available for free on Google. For that price I was suppose to be able to use it for 3 months but only played around to look up... Read More »
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Business's response - by Spokeo, Incon 11/21/2016
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Hello Linda,
We’re so sorry to hear that you weren't able to find what you were looking for. Spokeo does not originate or create data, so our data reflects that of the original sources. Spokeo does not guarantee data accuracy, and the data should... Read More »
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Do Not Use!
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Went with Spokeo for a persons search. Didn't even find what I was looking for. They were not specific enough. Had a name but didn't offer anything else. Also didn't realize it was reoccurring subscription since I only needed it for that one time... Read More »
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Business's response - by Spokeo, Incon 6/27/2016
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Dear Cortney,
We’re so sorry to hear that you weren't able to find what you were looking for. Spokeo does not originate or create data, so our data reflects that of the original sources. Spokeo does not guarantee data accuracy, and the data shoul... Read More »
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very misleading
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Google is better!!! I signed up for the 6 month period at $5.95 a month and got hit for $35.70. Which messed up my account. I have things budgeted to the max and all they could say was they bill it all out so there's not an interruption in service... Read More »
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Business's response - by Spokeo, Incon 2/19/2016
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Dear Amy,
We’re so sorry to hear about this, and that you weren't able to find what you were looking for. If you require any assistance cancelling your subscription please contact our customer care team at 1-888-906-0850 or email CustomerCare@sp... Read More »
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They lie
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I have been trying to get removed from spokeo.I fill out all the info and what do they do they put all the info I wanted off my site and put it on peek you. When you are trying to remove your info it shows the spokeo id# you need with peek you att... Read More »
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Business's response - by Spokeo, Incon 6/1/2015
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Dear Joanne,
At Spokeo, we take your privacy concerns seriously. Spokeo only requests further information (such as your email address) as part of our verification process. We do not store or use this data after the verification and removal is com... Read More »
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Save your money
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The information is inaccurate and unreliable. The username search function doesn't work either. Google will give you more up to date info with no credit card needed. All you will get is an apology. No refunds. What is the point of paying to look u... Read More »
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Business's response - by Spokeo, Incon 10/10/2013
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Dear Sean, Thanks for the comment. I'm sorry to hear that our services did not meet your expectations. For reverse user name searches, content posted on social networks varies widely from username to username and, as a result, Spokeo cannot guaran... Read More »
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Limit on E-Mail Address Look-Ups
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Lesson Learned.....the HARD way. Always read "reviews" on something prior to signing up for a subscription. I was using Spokeo to confirm address info for our class of 475 alumni (for an upcoming class reunion), and I noticed that some &... Read More »
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Business's response - by Spokeo, Incon 10/10/2013
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Dear Richard, Thank you for your message. I'm sorry to hear that you were not aware of our search quota limit and hope to assist you in whatever way possible. All of our Premium Content is under a search quota limit. This implementation will not o... Read More »
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They suck!!!!
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I hate them. I purchased the 95 cent option het i got charged for over 20 dollars no one use this site! Read More »
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Business's response - by Spokeo, Incon 10/10/2013
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Dear Patrick,
I am really sorry to hear of this issue and would like to help resolve it in anyway possible. It sounds as though a single search was performed that included a trial. We do try to make this very clear on our payment page by includi... Read More »
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Spokeo the "Bait and Switch" specialist.
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They came to me, not I to them and the offer was a LIFETIME PREMIUM MEMBERSHIP in exchange for over two thousand of my contacts They have since, without notice, changed me to "Free Membership" breaking their promise to me and rendering my usage to... Read More »
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Business's response - by Spokeo, Incon 3/29/2012
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Dear Paul,
Thank you for your message.
I sincerely apologize for the inconvenience and can most certainly clarify matters for you.
When you accepted the lifetime membership, being that it is for a lifetime and free, there is a search quota li... Read More »
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Review
Posted 3/5/2012
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1 Review
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0 Question
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63 Profile Views
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0 Answer
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Trustlinker since 03/05/12
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AZ
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WHY HIDE ANYWAY!!!!!
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honestly you gus couldnt be more wrong about this site and i attribute this site to my families protection. ive had a problem with another woman for 7years. she harasses and stalks my husband and it was easy to manage because we could just go into... Read More »
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100% Guarantee is not necessarily 100%
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I was trying to collect e-mail data for a small business start-up. I had much of the information, but I just needed e-mail addresses. Spokeo's free service has a highlighted link for occupation and I felt that if I had the business name I could do... Read More »
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Business's response - by Spokeo, Incon 2/24/2012
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Dear Spokeo User,
I sincerely apologize for this inconvenience, and certainly wish to clarify this matter. The information displayed in the boxes on the preview page is to showcase the potential information we can provide on the specific individu... Read More »
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Review 9/3/2011
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I found the data in the Spokeo search engine to be too sparse and inaccurate to be useful in finding people you've lost contact with. For example, when I look up myself I should not have an email address that has been out of service for more than... Read More »
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Business's response - by Spokeo, Incon 9/28/2011
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Dear John, I'm sorry to hear that our service did not meet your expectations. Spokeo showcases the power of information aggregation, as the data is gathered from a multitude of different sources, such as social networks, public records, phone list... Read More »
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Review 6/9/2011
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Spokeo is HORRIBLE. Shame on BBB for giving them a grade A when clearly the public is not happy. Just because they respond to their complaints with useless info doesn't make them deserving of a grade A. Shame on Spokeo for invading everyone's priv... Read More »
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Business's response - by Spokeo, Incon 9/28/2011
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Dear Crystal, I apologize for any inconvenience. Spokeo aggregates publicly accessible data from a multitude of online and offline sources which includes social networks, public records, phone listings, marketing surveys and more. All data collect... Read More »
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Review 4/19/2011
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Spoleo is so ridiculous and inaccurate that it's actually hilarious. I agree that #1 it's an invasion of privacy, even if it's public records why are you making it easier for stalkers & creeps to see this information? It's not doing anyone any goo... Read More »
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Business's response - by Spokeo, Incon 9/28/2011
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Dear Ana, Spokeo aggregates publicly accessible data from a multitude of online and offline sources which includes social networks, public records, phone listings, marketing surveys and more. All data collected by Spokeo is publicly accessible and... Read More »
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Review 3/18/2011
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For those of you who are trying to remove your information from Spokeo and are getting the "you're using the same IP"- or "you're using the same e-mail address"-type messages, here are some options for you.
First, DO NOT connect to this service w... Read More »
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Business's response - by Spokeo, Incon 9/28/2011
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Dear Teddy, I’m sorry to hear that you encountered difficulties removing your listing. Our Privacy page has been designed to be as simple as possible for your convenience. However, certain restrictions do have to be put in place to verify your ide... Read More »
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Review 1/17/2011
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I don't care who this company is. If you pay for a subscription to this site, they have access to all your information. NO ONE NEEDS TO KNOW MINE!!!! Get it!!!! I work for the Sheriff's officer and they've already been alerted. I would suggest tha... Read More »
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Business's response - by Spokeo, Incon 9/28/2011
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Dear Jennifer, I apologize for the inconvenience. Spokeo greatly respects your privacy concerns, and allows all users to remove their respective listings from our public search results as desired. Unlike many other people search engines, we actual... Read More »
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Review 1/12/2011
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Does the CEO of SPOKEO ALSO HAVE HIS HOME RESIDENCE POSTED FOR ALL TO SEE?
I HAVE FOUGHT HARD TO KEEP MY PRIVACY DUE TO AN ABUSIVE EX-HUSBAND. SPOKEO'S CLAIM THAT INFO IS GATHERED FROM PUBLIC INFO AND SOCIAL NETWORKING VERY MISREPRESENTED. I HA... Read More »
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Business's response - by Spokeo, Incon 9/28/2011
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Dear Holly, I’m very sorry to hear about this issue. When you choose to opt out of Spokeo, we place a permanent flag on your listing so that it does not ever reappear on Spokeo.com. We are constantly receiving new and updated listings, and we try... Read More »
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Review 1/11/2011
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I am a very private person. My phone number and address is not posted in the phone book. I am on the do not call list. I make sure that on my facebook page I do not post my D.O.B., address, or personal email address. My facebook settings are set t... Read More »
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Business's response - by Spokeo, Incon 9/28/2011
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Spokeo aggregates publicly accessible data from a multitude of online and offline sources which includes social networks, public records, phone listings, marketing surveys and more. All data collected by Spokeo is publicly accessible and originate... Read More »
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Review 1/7/2011
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I've also found my personal information collected and displayed at this site, and attempted to follow their procedure to remove information since they "care about data privacy." In reality, they actively prevent you from removing all of your infor... Read More »
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Business's response - by Spokeo, Incon 9/28/2011
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Dear Craig, Spokeo understands your privacy concerns, and as such, provides a convenient way to remove your listings from public searches. In order to prevent spammers, bots and others from removing hundreds of listings at a time, all users are al... Read More »
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Review 1/7/2011
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This site should be illegal. It posts the personal information of citizens without permission, including information on minors. When asked to remove my profile, the site provided a stock statement that only so many may be removed each day. However... Read More »
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Business's response - by Spokeo, Incon 9/28/2011
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Dear Angela, Spokeo aggregates publicly accessible data from a multitude of online and offline sources which includes social networks, public records, phone listings, marketing surveys and more. All data collected by Spokeo is publicly accessible... Read More »
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