E-Tech Silicon Valley, Inc

1.2 star rating Rating - based on 20 reviews & complaints
 
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E-Tech Silicon Valley, Inc Categories
Computer Repair and Disaster Recovery
Computer Equipment, Parts, and Supplies
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Customer Reviews, Ratings & Complaints
Complaint Posted 5/4/2012
This place is a ripoff
They took my money for a new laptop DVD drive. emailed me and said they would send me a desktop drive.
I emailed back and said I need a laptop drive. They never sent me anything and will not answer the phone or emails.
I am in the process of get... Read More »
 
 
 
Complaint Posted 4/2/2012
Gateway motherboard
Ordered Item on March 9 2012. received item on March 16 2012 item was defective. Called for RMA asked if they had more in stock other wise I wanted a refund, was told they had more in stock so did RMA for exchange. 2 weeks, 3 phone calls, and 2 pr... Read More »
 
 
 
Review Posted 8/5/2011
Review 8/5/2011
Don't purchase from this company. I ordered a left hinge for my laptop from the company. The wrong part was mailed out to me. I returned it for the correct part. I never received the part or refund. Read More »
 
 
 
Complaint Posted 7/25/2011
Review 7/25/2011
Never buy from these people. Ordered a 3.5" hard drive and they sent a 2.5". Called and emailed. No reply. Thank G-d for PayPal, which I used for payment. Am confident that without PayPal and their claim procedure I would never have gotten a refun... Read More »
 
 
 
Complaint Posted 5/12/2011
Review 5/12/2011
I purchase a power supply that was supposed to fit my Sony Computer. The power supply that they sent was not a fit for my Computer. I went to return the unit. The RMA procedure on the website failed. I emailed them and got no reply. I filed a clai... Read More »
 
 
 
Complaint Posted 2/7/2011
Review 2/7/2011
Purchased a power supply which did not work when received. Received a RMA which I was informed had to be used within 3 days. Return item within 2 days. One month later sent email inquiring about status. Was informed that replacement would be exped... Read More »
 
 
 
Complaint Posted 2/4/2011
Review 2/4/2011
WARNING - DO NOT DO BUSINESS WITH THIS COMPANY!!! I Ordered power supply. They sent the wrong one and when tested the one they sent it was DOA as well. When I tried to contact them they did not answer phone. ( I tried at least 8 times over two day... Read More »
 
 
 
Complaint Posted 12/15/2010
Review 12/15/2010
Shut them DOWN!! Run from them, they refuse to fix they're problems. What is wrong with them? I ordered two fans, and they sent two FAILED fans. No problem, but they refused to work with me to send replacements. They will only work through their R... Read More »
 
 
 
Review Posted 12/14/2010
Review 12/14/2010
These guys are crooks. Send 6 junk computers. Ducked all of our emails. You can only talk tot he girl answering the phones who said she is the only one there whenever you call.
Send they send return labels to us BOLD FACE LIE.
Then said to resub... Read More »
 
 
 
Complaint Posted 11/16/2010
Review 11/16/2010
This company should be shut down for consumer fraud. I wish I had never heard of eTech Silicon Valley. I got this company as a referral from a SearsPartsDirect operator. I needed to replace a charger adapter AD-1260 for a Craftsman rechargeable la... Read More »
 
 
 
Complaint Posted 11/3/2010
Review 11/3/2010
I gave this company a VERY non-deserving 1-star rating because I couldn't go any lower. They are deceptive thieves and have NO INTEGRITY. They sold me a "Seagate Momentus" hard drive (HDD) but it wasn't. It was an ancient Seagate Marathon 340MB... Read More »
 
 
 
Complaint Posted 10/28/2010
Review 10/28/2010
This company should be rated an F.
We ordered an amplifier from them and it came in the mail, 3 days later, old, ripped, and falling apart.
We got approval from their website to return it, but they sent it back to us, claiming that there was not... Read More »
 
 
 
Complaint Posted 10/13/2010
Review 10/13/2010
I had a similar experience with e-tech. They sent an old, broken power supply which we tested immediately & contacted them. They said 'fill out an RMA form online'. The online form didn't work. We tried chatting online with Sonja, but as soon as w... Read More »
 
 
 
Complaint Posted 10/2/2010
Review 10/2/2010
On 19 July, 2010, we ordered a Tokin D7321-B001-S1-0 LCD Inverter which was advertised as the proper replacement for a Toshiba Satellite laptop monitor. As soon as we received the item, I found that it was the replacement for a Sony laptop. The pa... Read More »
 
 
 
Complaint Posted 8/31/2010
Review 8/31/2010
I purchased a replacement keyboard for a Toshiba laptop from these crooks. The item I purchased was supposed to be new, but the item I got was clearly used and damaged. Needless to say the keyboard did not work. I notified the company right away a... Read More »
 
 
 
Complaint Posted 5/28/2010
Review 5/28/2010
Sad that I did not look here before doing business with these crooks. I had the same problem.. they sent me a power adapter that was almost sliced in half.. they did a crude patch job with some electrical tape and shipped it out. They tell me tha... Read More »
 
 
 
Complaint Posted 4/1/2010
Review 4/1/2010
I made the mistake of misidentifying the product they were selling. Their picture was misleading, but I sent them an email saying that they shouldn't show a picture of the whole monitor, and it looks like they fixed it by using "paint" and doing a... Read More »
 
 
 
Complaint Posted 1/12/2010
Review 1/12/2010
Terrible company. Does not stand up to their word. Advertisements on their web page are misleading. They will not stand behind their service or products. In my case, I purchased a laptop for parts. The description showed it was missing a hard dri... Read More »
 
 
 
Complaint Posted 12/17/2009
Review 12/17/2009
This company sent me a damaged motherboard, I contacted them within minutes of receiving the part, I emailed pictures of the damage. I shipped the part back when once they provided me with a RMA .. Then they said the pictures I sent them did not s... Read More »
 
 
 
Complaint Posted 11/24/2009
Review 11/24/2009
This company is HORRIBLE to do business with. Their advertising is deceptive and their tech support is non existent. I had a similar experience as others with problems listed on this site. They were advertising a Western Digital drive that I was l... Read More »
 
 
 
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Additional Business Information
Hours   Phone   (408) 988-6611 Address   3440 De La Cruz Blvd
Santa Clara, CA 95054
Website   http://www.e-techsiliconvalley.com Email   info@e-techsiliconvalley.com
Contact   Bhrooz Rezai Other  
 
 
 
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